Yes, feel free to contact us by phone from 08:00 to 20:00 every day at +48517391165, email: sklep@superelektronika.pl, or through the form in the "contact" section.
2. Can I pick up the goods in person?
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Yes, you can pick up the goods in person at our warehouse located at Arynów 46A, 05-303 Arynów. In this case, please contact us in advance at +48517391165. Directions can be found in the "COMPANY" and "CONTACT" sections.
3. Can I order goods with the option of personal pickup?
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Yes, simply choose the "personal pickup" option during the order finalization.
4. Do you issue VAT invoices?
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Of course, every Polish contractor receives a 23% VAT invoice or a receipt. When placing an order, in the ADDRESSES section, please check the option "Use this address also for the invoice." Invoices are sent by email.
5. Do you handle orders from academic institutions?
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Yes, we have been cooperating with most schools and universities in Poland for years. We accept payments within 2 weeks from these institutions. We also import items on request.
6. How to check the quantity of products in stock?
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The product availability is indicated below the product image, for example: "Available in stock." You can check the exact quantity by clicking on "product details."
7. How to order a product that is not in the store?
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We are constantly expanding our assortment, collaborating with many suppliers in Poland and abroad. Therefore, contact us, and we will prepare an offer (price + waiting time).
8. When are orders shipped?
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Orders are shipped every day from Monday to Friday around 16:00. Order tracking information is sent via email and SMS.
9. Do you offer free shipping?
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YES. All orders over 149 PLN are shipped for free with InPost. Upon reaching this amount in the cart, free shipping is automatically activated.
10. Can I pay with BLIK?
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YES.
11. Can I pay with a debit/credit card (card number + CVV code)?
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YES. Our store accepts all VISA and MASTERCARD cards.
12. How can I place an order from abroad?
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Our store serves international customers. We offer several international shipping methods.
1. Registered international mail 2. UPS Export Standard EU 3. Packeta Home HD Czech Republic 4. Meest Ukraine
Fast and secure international payments in EURO currency: 1. VISA Debit/Credit Card - PayPro S.A. 2. MAESTRO Debit Card - PayPro S.A. 3. Google Pay - PayPro S.A.
13. Where are the packages shipped from?
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All packages are shipped from Poland, from the parcel point in Mińsk-Mazowiecki.
14. How can I get a discount code for shopping in the store?
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We send discount codes to customers in packages with products and via SMS. However, every visitor to the website can generate a free daily discount code by clicking the button:
15. Are fast international payments supported?
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Yes, our store supports fast international payments with VISA and MASTERCARD cards.
16. What is the account number for traditional bank transfer?
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SUPERELEKTRONIKA Sp. z o. o.
Gen. K. Sosnkowskiego 26/83, 05-300 Mińsk-Mazowiecki
MBANK S.A.